What is your warranty period?
Texture Analysers have a warranty period of 24 months. All other instruments are guaranteed 12 months from date of despatch.
Do you ship oversees?
We supply spectrophotometers, accessories and consumables overseas, however if you are not based in the UK, please refer to our international website: www.camspec.eu.
Do you provide service contracts?
Yes, our after-sales service is second to none. Our qualified engineers are available to answer any questions on weekdays between 09:00 and 17:00. Either call us on 0113 286 4536 or send an email to [email protected]. For more information on routine service, please see our service page.
Are you an ISO 9001 registered company?
We have been ISO registered with with NQA since 1993. See our certificate.
Do you offer IQ/OQ/PQ?
We carry out Installation Qualifications, Operational Qualifications and Performance Qualifications for any instrument.